Effective date: 1st November 2023

  1. Introduction

These Terms of Service (“Terms”) establish the legal framework governing your use of Ship Hangar’s digital marketplace and ancillary services (“Services”). By accessing or using the Services, you agree to be bound by these Terms and any amendments thereto. These Terms, together with our Privacy Policy and any other legal notices published by Ship Hangar on the website, constitute the entire agreement between you and Ship Hangar regarding the Services. We reserve the right to update these Terms periodically, with changes taking immediate effect upon publication on our website.


  1. Account Requirements

To utilize Ship Hangar’s Services, you must register and maintain an active personal user account (“Account”). Account registration requires you to submit certain personal information, such as your name, address, and a valid email address. You are responsible for all activities that occur under your Account and agree to maintain the security and secrecy of your Account username and password at all times. Accounts cannot be created or used by corporations, partnerships, or any other forms of legal entities. By creating an Account, you represent and warrant that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of Canada or other applicable jurisdictions.

  1. Rules of Conduct

You are required to adhere to a strict code of conduct while accessing our Services. This includes abstaining from any form of harassment, abuse, or use of offensive language towards others, refraining from any activities that disrupt the operational flow of the Service, and avoiding impersonation or misrepresentation. You are prohibited from using the Services to conduct any illegal activities or transactions. We reserve the right to investigate and prosecute violations of any of the above to the fullest extent of the law.

  1. Pricing, Charges, and Billing

All pricing for digital merchandise and Services offered by Ship Hangar are subject to change without prior notice. You agree to pay all charges incurred by your account, including taxes, fees, and surcharges. Ship Hangar reserves the right to modify its billing methods at any time. Charges incurred are due and payable upon the purchase transaction and are non-refundable, except as expressly provided in these Terms.

  1. Merchandise and Delivery

Ship Hangar offers a variety of digital merchandise, including but not limited to virtual goods, game elements, and digital services. While we endeavor to accurately describe and display these items on our website, errors in descriptions and pricing may occur. In such cases, we reserve the right to cancel orders and refund any amounts paid. You acknowledge that the images and descriptions provided on the website are for illustrative purposes only and may not perfectly represent the actual item.

  1. Payment Options

Ship Hangar accepts various forms of payment, including credit cards and other online payment methods. When you provide payment information, you represent that you are the authorized user of the card or account used. We take reasonable care to make our Services secure and to prevent fraud. All credit/debit card transactions on this site are processed using secure online payment gateways that encrypt your card details in a secure host environment.

  1. Digital Merchandise

Our Services include the sale and transfer of digital merchandise such as virtual goods, game elements, and credits (“Digital Merchandise”). These items are licensed to you, not sold. The use of any Digital Merchandise is subject to the end-user license agreement or terms of service of the respective game or service provider. You acknowledge that any purchase of Digital Merchandise does not confer ownership rights of the actual software or digital product but merely a license to use such Digital Merchandise in accordance with the provider’s terms.

  1. Consignment Partners

If you choose to list your digital merchandise on Ship Hangar, you agree to comply with our Terms and Privacy Policy. Ship Hangar may market and sell your goods under our brand. You retain ownership of your listed items but grant Ship Hangar a non-exclusive, worldwide, royalty-free license to market, sell, and distribute your goods.

  1. Digital Pledges and In-Game Services

Ship Hangar facilitates the trading of digital pledges primarily from robertsspaceindustries.com and possibly in-game services for real money. Users acknowledge that these transactions occur within a grey market. While these transactions are not officially sanctioned by the game publishers, they are conducted in compliance with applicable laws. Users engaging in such trades do so at their own discretion and risk. Ship Hangar disclaims any liability for the legitimacy or legality of the digital items or services traded under these terms

  1. Intellectual Property Rights

All content on Ship Hangar’s website, including text, graphics, logos, icons, images, and software, is the property of Ship Hangar or its content suppliers and protected by Canadian and international copyright laws. You may not use, reproduce, or distribute any content from Ship Hangar’s website without our express written permission.

  1. Limitation of Liability

Ship Hangar shall not be liable for any indirect, incidental, special, consequential, or exemplary damages resulting from your use of the Services or any transaction conducted through or facilitated by the Services; any unauthorized access to, alteration of, or deletion, destruction, damage, or loss of your transmissions or data; or any statements or conduct of any third party on the Services.

  1. User Content

You may be able to submit content to our Services, such as text, images, and links. By submitting content, you grant Ship Hangar a worldwide, perpetual, irrevocable, non-exclusive, royalty-free license to use, reproduce, modify, publish, translate, distribute, and display such content.

  1. Modifications to Service

Ship Hangar reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Ship Hangar shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

  1. Termination

Ship Hangar may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately. You can terminate your use of the Services at any time by ceasing further use of the Services.

  1. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy. We comply with applicable data protection laws and take reasonable steps to protect your personal information.

  1. User Contributions and Content

Users may post reviews, comments, and other content; send communications; and submit suggestions, ideas, comments, questions, or other information. You represent and warrant that you own or control all rights to the content you post, that it is accurate, and that its use does not violate this agreement or cause injury to any person or entity.

  1. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not owned or controlled by Ship Hangar. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

  1. Refund and Return Policy

Due to the nature of digital merchandise, we generally do not offer refunds or returns once an order is completed and the product is delivered. However, if you encounter any issues with your purchase, please contact us, and we will evaluate your request on a case-by-case basis.

  1. Service Modifications and Availability

We reserve the right to change, suspend, or discontinue any aspect of our Services at any time, including hours of operation or availability of the Service or any feature, without notice and without liability.

  1. User Feedback and Complaints

We value your feedback and are committed to improving our Services. If you have any complaints or suggestions, please contact us. We will make reasonable efforts to address your concerns.

  1. Indemnification

You agree to indemnify, defend, and hold harmless Ship Hangar, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Service using your Internet account.

  1. Community Guidelines

Our community is a place for respectful and constructive interactions. We expect all members to adhere to these guidelines, promoting a positive and welcoming environment. Violations may result in suspension or termination of your access to our Services.

  1. Promotions and Contests

From time to time, Ship Hangar may conduct promotions and contests. Participation in these events is voluntary and subject to specific rules and conditions, which will be available with each promotion or contest.

  1. Accessibility and User Accommodations

We are committed to ensuring our Services are accessible to all users, including those with disabilities. If you require any accommodations to use our Services, please contact us so we can assist you.

  1. Amendments and Updates

These Terms may be amended or updated from time to time to reflect changes in our practices, market conditions, or legal or regulatory requirements. We will notify you of any significant changes by posting a notice on our website, through our Services, or by other means.