Effective date: 1st November 2023
- Definition of Personal and Non-Personal Information
“Personal Information” refers to data that identifies you as an individual or relates to an identifiable individual. “Non-Personal Information” is data that does not reveal your identity or does not directly relate to an individual.
- Data Collection and Usage
When you use our services, we collect various types of information, such as:
- Technical data (e.g., browser type, IP address, cookies).
- User details (e.g., username, email address). These details are essential for providing our services, enhancing user experience, and fulfilling our contractual obligations.
- Handling Misuse of Services
We take misuse of our services seriously. In cases of suspected misuse (like hacking or fraud), we may collect additional data to investigate and address the issue. This may include gathering more detailed personal information within the limits of the law.
- Sharing Personal Information with Third Parties
We do not share your personal information with third parties without your consent, except as required by law or for processing transactions (like payment processing partners). Our third-party partners are obligated to protect the confidentiality of your information.
- Data Security Measures
We prioritize the security of your personal data. Our measures include industry-standard encryption and security protocols to protect data during transmission and storage. However, no method of transmission over the Internet is entirely secure, so we cannot guarantee its absolute security.
- User Rights and Account Management
You have the right to access, correct, or delete your personal information. You can manage your account information and preferences directly in your user settings. For any additional requests, please contact us.
- Third-Party Websites
Our services may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
- Compliance with PIPEDA (Canada)
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). This includes obtaining consent for collecting, using, and disclosing personal information, ensuring its accuracy, and protecting it with appropriate security measures.
- Compliance with GDPR (European Union)
In accordance with the General Data Protection Regulation (GDPR), we provide EU residents with rights over their data, including access, rectification, erasure, and data portability. We also adhere to GDPR’s stringent data protection and breach notification standards.
- Compliance with US Privacy Laws
We adhere to relevant US privacy laws, ensuring appropriate data protection measures, respecting users’ privacy rights, and maintaining transparency in our data practices.
- Contact Information